After a mix-up in the ER causes Conrad to deliver a death notification to the wrong family, he sets out to fix it. Nic struggles to find a patient's records who has been under Lane's care, Devon forms a bond with an elderly patient. Mina is benched after overreaching in the surgical unit.
Matt Czuchry, Manish Dayal, Emily VanCamp, Bruce Greenwood, Shaunette Renée Wilson, Melina Kanakaredes, Moran Atias, Merrin Dungey, Jane Leeves, Morris Chestnut, Malcolm-Jamal Warner, Randy Havens
Drama
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